news

Our banking system updates have been completed. We are currently working on processing files. At this time all member services are up and running!

In early July we announced an exciting partnership opportunity with Members Advantage Community Credit Union. As two like-minded, like-sized Vermont credit unions, we feel this partnership is the perfect fit.

We have created a page for you to view all of the information in relationship to this partnership by clicking here. You may also use the link at the top right-hand corner of this page that says “Partnering for the future”.

If you have any question or concerns regarding this partnership, please feel free to email partnership@rivercu.com or call (802) 246-1736.

Our Bellows Falls office is open in its new location as of Monday, July 13, 2020! We are very happy to be able to welcome our members into our new office. The office comes with a River Valley Credit Union ATM located in the 1^st lane of the drive-up, a night deposit, drive-up teller access via tube, and the same great service from our Bellows Falls staff! The office is now open all day, without closing from 1:00pm-2:00pm, as it did in the prior location. Due to the current COVID-19 pandemic, the branch will be fully operational with limited member occupancy, as posted on the front door.  We are very excited to share this space with you and hope to see you there! Our new location is 105 Westminster Street, Bellows Falls, VT 05101.

As we continue to monitor the COVID-19 virus, we are making some temporary changes to ensure the safety and health of our members and employees. We are now allowing members inside our lobbies. Please note the following information for all other branches:

– Face masks or face coverings are required
(scarfs, bandannas, and standard masks are acceptable)
-Limited member occupancy (as posted on the lobby door)
– Public restrooms are temporarily unavailable
-Please make an appointment to see an MSR

If you are feeling ill or think you may have been exposed to COVID-19, please do not come into any office location.

Congratulations to all of the 2020 graduates! Be proud, be strong, and follow your dreams. Hard work pays off and all of us here at River Valley Credit Union wish you the best on all of your future endeavors!

To access the 2019 Annual Report, please click the link below:
https://www.rivercu.com/wp-content/uploads/2020/05/2019-Annual-Report.pdf
You may also request a paper copy of the Annual Report at any drive-up location.

We have updated our River Valley App! It is now available as an update in your app store.

Our Online and Mobile Banking Disclosure has also been updated. Please click the link below to review this information:
https://www.rivercu.com/online-banking-disclosure/

If you have any questions or concerns, please feel free to contact us by calling (802) 254-4800 or (800) 728-5871.

For those in our community that are seeking loan programs such as the Paycheck Protection Program (PPP) or the Economic Injury Disaster Loan (EIDL) it is recommended that you visit the SBA’s (Small Business Administration) website at: https://www.sba.gov/funding-programs/loans/coronavirus-relief-options.

From there you will be able to locate the information on the program you need and you will be able to find a SBA approved lender, River Valley is not currently a SBA approved lender.

If you need assistance in applying for an EIDL loan the contact information that is currently available is:
phone: 1-800-659-2955
email: disastercustomerservice@sba.gov
TTY telephone: 1-800-877-8339

Notice External Link: The link provided is an external link, it is not managed or endorsed by River Valley Credit Union.

With the IRS beginning the distribution of the economic impact payments, also known as “stimulus checks”, it’s important to remember that the IRS will not call you to ask for any personal account information. The banking information they need to process these payments via direct deposit will be based off your most recent tax filing. Do not give out your banking or account information over the phone!

Answers to common questions in relation to these payments are available by visiting the IRS’ website at:
https://www.irs.gov/newsroom/economic-impact-payments-what-you-need-to-know

Notice External Link: The link provided is an external link, it is not managed or endorsed by River Valley Credit Union.

Due to the current COVID-19 situation we are all in, we are postponing both our annual meeting and loan sale that were scheduled to take place in April. At this time, we are exercising extreme caution when calling meetings to order and limiting in-branch meetings.

We will continue to monitor the COVID-19 virus and will make accommodations for a new annual meeting as soon as possible. We also understand that the loan sale is a special event that our members look forward to each year, and we are truly apologetic that we are unable to hold this special at this time. Please be assured you will be the first to know when we offer a lending special in the future!

We apologize for any inconvenience this may cause and thank you for your understanding.